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Government Funded Resources

The federal and state governments have agencies that offer many services, including child care assistance, unemployment insurance, Medicare and Medicaid. Each agency has its own location and eligibility criteria. The library intern can help you find the agency best suited to fit your needs and to submit an application for assistance. 

Illinois Action for Children (CCAP Services)

   (312) 823-1100

   Hours: Monday-Friday 8:30am-3:30pm. 

   Eligibility: Meet income guidelines. Services include information, resources, and financial assistance for childcare. 

Illinois Department of Employment Security

   (800) 244-5631 - main line

   (217) 558-0401 - scheduling line

   Hours: Monday-Friday 9am-5pm. 

   Eligibility: Meet eligibility criteria for unemployment insurance. Services include assistance with filing an unemployment     benefit claim, certifying for benefits and job search assistance. Limited in person services are available and an appointment  made through the scheduling hotline is required. 

Illinois Department of Human Services

   West Suburban Family Community Resource Center

   2701 W. Lake Street

   Melrose Park, IL 60160

   (708) 338-7600


   Hours: Monday-Friday 8:30am-5pm.

   Eligibility: Meet income guidelines. Programs include SNAP (EBT LINK card) for food, Medicaid, Cash assistance (TANF),     Medicare Savings Program and referrals to other government agencies.

Illinois Department of Rehabilitation Services

   2215 Enterprise Drive, Suite 1502-1503

   Westchester, IL 60154

   (708) 409-8800


   Hours: Monday-Friday 9am-5pm.

   Eligibility: Meet disability guidelines. Services include assistance with education, employment and independent living   opportunities.

Illinois Department on Aging

   (800) 252-8966


   Hours: Monday-Friday 9am-5pm.

   Eligibility: Meet income guidelines. Services include adult day services, adult protective services and legal assistance.

Illinois Housing Development Authority

   111 E. Wacker Drive, Suite 1000

   Chicago, IL 60601

   (312) 836-5200


   Hours: Monday-Friday 8:30am-5pm.

   Eligibility: Meet income guidelines. Services include rental assistance (section 8), foreclosure counseling and first time home buyers counseling.

Social Security Administration

   230 N. Mannheim Road

   Hillside, IL 60162

   (800) 772-1213


   Hours: Monday-Friday 9am-4pm.

   Eligibility: Retired, disabled, on Medicare, widow or survivor child. Services include assistance with benefit application and Social Security card replacement.

Women, Infants and Children (WIC)

   CEDA Maywood

   411 Madison Street

   Maywood, IL 60153

   (312) 597-2916


   Hours: Monday-Friday 8:30am-4pm.

   Eligibility: Meet income guidelines. Services include nutrition education, breastfeeding support and food assistance for pregnant women, new mothers and young children.

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