Government Funded Resources
The federal and state governments have agencies that offer many services, including child care assistance, unemployment insurance, Medicare and Medicaid. Each agency has its own location and eligibility criteria. The library intern can help you find the agency best suited to fit your needs and to submit an application for assistance.
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Illinois Action for Children (CCAP Services)
(312) 823-1100
http://www.actforchildren.org/devsite/child-care/pay-child-care/ccap-express
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Hours: Monday-Friday 8:30am-3:30pm.
Eligibility: Meet income guidelines. Services include information, resources, and financial assistance for childcare.
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Illinois Department of Employment Security
(800) 244-5631 - main line
(217) 558-0401 - scheduling line
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Hours: Monday-Friday 9am-5pm.
Eligibility: Meet eligibility criteria for unemployment insurance. Services include assistance with filing an unemployment benefit claim, certifying for benefits and job search assistance. Limited in person services are available and an appointment made through the scheduling hotline is required.
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Illinois Department of Human Services
West Suburban Family Community Resource Center
2701 W. Lake Street
Melrose Park, IL 60160
(708) 338-7600
https://abe.illinois.gov/abe/access/
Hours: Monday-Friday 8:30am-5pm.
Eligibility: Meet income guidelines. Programs include SNAP (EBT LINK card) for food, Medicaid, Cash assistance (TANF), Medicare Savings Program and referrals to other government agencies.
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Illinois Department of Rehabilitation Services
2215 Enterprise Drive, Suite 1502-1503
Westchester, IL 60154
(708) 409-8800
https://www.dhs.state.il.us/page.aspx?item=29736
Hours: Monday-Friday 9am-5pm.
Eligibility: Meet disability guidelines. Services include assistance with education, employment and independent living opportunities.
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(800) 252-8966
https://www2.illinois.gov/aging/Pages/default.aspx
Hours: Monday-Friday 9am-5pm.
Eligibility: Meet income guidelines. Services include adult day services, adult protective services and legal assistance.
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Illinois Housing Development Authority
111 E. Wacker Drive, Suite 1000
Chicago, IL 60601
(312) 836-5200
Hours: Monday-Friday 8:30am-5pm.
Eligibility: Meet income guidelines. Services include rental assistance (section 8), foreclosure counseling and first time home buyers counseling.
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Social Security Administration
230 N. Mannheim Road
Hillside, IL 60162
(800) 772-1213
Hours: Monday-Friday 9am-4pm.
Eligibility: Retired, disabled, on Medicare, widow or survivor child. Services include assistance with benefit application and Social Security card replacement.
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Women, Infants and Children (WIC)
CEDA Maywood
411 Madison Street
Maywood, IL 60153
(312) 597-2916
https://www.dhs.state.il.us/page.aspx?item=30513
Hours: Monday-Friday 8:30am-4pm.
Eligibility: Meet income guidelines. Services include nutrition education, breastfeeding support and food assistance for pregnant women, new mothers and young children.
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